Outside the Norm Counseling telehealth allows you to get the mental health care you want in a way that has never been more convenient. Connect to our providers using any device with internet access- phone, tablet, or computer. All services available for California residents.
Option 1: Click to schedule a telehealth appointment.
-Same-day services cannot be guaranteed. Providers become available when another client misses their appointment.
-Payment is due to your provider during online visit if one is owed.
How do I reduce an echo?
The following steps should be done by you and your provider:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers
How do I improve video quality?
1. Restart your computer before your first call.
2. Wifi: Be close to your wifi router, make sure no other parties on the network are using up the bandwidth, and you don’t have a lot of browser windows open.
3. CPU/GPU usage: ensure no high intensity programs are running on the computer.