Veronica Cisneros, LMFT #96678
Licensed Marriage & Family Therapist | Owner & Founder
As the founder of Outside the Norm Counseling in Temecula, CA, I specialize in helping couples, mothers, and teens navigate life’s most challenging seasons. Whether you’re stuck in a cycle of conflict, parenting a struggling teen, or feeling disconnected from yourself, I offer a space for you to feel seen and supported. My approach is warm, honest, and deeply rooted in helping clients identify their strengths while moving toward lasting change. Therapy doesn’t have to be stuffy or impersonal—it can be empowering, transformative, and even a little bit badass.
Specialties: Couples Therapy, Teen Therapy, Women’s Issues, Anxiety, Communication, Family Dynamics
Taylor Aiona, LCSW #118192
Licensed Clinical Social Worker
Life can feel like a wild ride—full of highs, lows, and unexpected turns. As a licensed therapist in Temecula, I work with individuals, teens, and families to navigate those ups and downs with grace, curiosity, and self-compassion. I believe therapy is a collaborative process: you bring the expertise of your lived experience, and I’ll bring the tools to help you manage emotions, set boundaries, and move through life with more ease and clarity. No pressure to “fix” everything—just space to breathe and be human.
Specialties: Teen Therapy, Anxiety, Stress, Identity, Emotional Regulation, Life Transitions
Ashlee McIntosh, ASW #125166
Associate Clinical Social Worker
Supervised by: Veronica Cisneros, LMFT #96678
With a Master’s in Social Work from Washburn University and a strong foundation in trauma-informed care, I’m here to help children, teens, and families find healing and hope. I bring a calm, grounded presence to therapy—whether I’m supporting kids in crisis, helping teens manage anxiety and depression, or working with parents to rebuild connection. My background in foster care and individual therapy has shaped my passion for empowering families through compassionate, practical support.
Specialties: Child & Teen Therapy, Foster Care Support, Family Therapy, Trauma, Grief
Allison Turrell, APCC #17598
Associate Professional Clinical Counselor
Supervised by: Veronica Cisneros, LMFT #96678
With a Master’s in Counseling Psychology from Bastyr University and a background rooted in relational and trauma-informed care, I support couples, families, and teens who feel stuck in the same patterns and want to understand what is actually driving them. My work focuses on helping clients move beyond surface-level conflict to the deeper emotional and relational dynamics underneath. Together, we build clarity, emotional regulation, and new ways of relating that feel more aligned, connected, and sustainable. My experience across foster care, substance use treatment, and trauma-focused settings shapes a grounded, collaborative approach that meets you where you are while helping you move forward.
Specialties: Couples & Relationship Therapy, Family Therapy, Teen & Adolescent Support, Attachment & Relational Dynamics, Trauma, Emotional Regulation, Identity & Life Transitions
Aaliyah Cisneros
Director of Operations
Starting therapy can feel overwhelming, but you don’t have to do it alone. I’m Aaliyah, the first voice you’ll hear at Outside the Norm Counseling. My job is to make sure your first step feels simple, supportive, and stress-free.
From our first conversation, I’ll listen to what you need and match you with the right therapist. I’ll walk you through the process—from scheduling to paperwork—and make sure nothing feels confusing or rushed.
Whether you’re calling for yourself or someone you love, I’m here to help you feel comfortable, heard, and supported from the very beginning.
And if you stop by the office, you might meet Scout, our sweet therapy dog who brings comfort to everyone he meets.
Let’s take that first step—together.
Scout
Therapy Dog & Chief Comfort Officer
Scout is our resident therapy dog—a lovable sheepadoodle who brings calm, comfort, and lots of tail wags to the therapy room. Teens especially benefit from Scout’s presence, as he helps reduce anxiety and create a warm, nonjudgmental space to open up. Therapy dogs like Scout are proven to lower stress and support emotional healing, making him a beloved part of the Outside the Norm Counseling team.
Specialties: Stress Reduction, Teen Support, Emotional Regulation, Companion to All Ages